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  1. Concept2
  2. Frequently Asked Questions

Frequently Asked Questions

Find your most commonly asked questions here!

Orders & Shipping

  • Shipping Damage or Damage on Arrival (DOA)
  • International Contacts
  • Canadian Taxes and Brokerage Fees
  • Shipping Costs
  • Do you ship to Mexico?
  • What is my order status?
See all 11 articles

ErgData

  • Can my workouts be sent to third party apps like Strava and Garmin?
  • Can I change the data shown on ErgData?
  • Can I still use ErgData with a PM3 or PM4 monitor?
  • Setting Up A Workout With Ergdata

Maintenance

  • What regular maintenance should I perform on my SkiErg?
  • What regular maintenance should I perform on My BikeErg?
  • What regular maintenance should I perform on my RowErg?
  • I would like to have my Concept2 machine serviced or repaired

General Info

  • What is the quantity you can order of Concept2 Oar Parts and Accessories like grips, sleeves collars?
  • How to Become a Concept2 Dealer
  • Where to buy a Concept2 machine?
  • Employment at Concept2: Open Positions
  • How can I register my machine?
  • Which indoor rower is best for me?
See all 8 articles

Sales or Discounts

  • Government Contract Info
  • What if I am Tax Exempt?
  • Active duty military discount
  • Discounts, Sales & Promotions
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