If you find that your RowErg, SkiErg, or BikeErg doesn't meet your expectations within 30 days of receiving it, don't worry! You can return it to us for a full refund of the machine cost.
While you will be responsible for the shipping costs to and from your location, we're here to help make the return process smooth for you. This offer is valid for our valued customers in the US and Canada who purchased directly from the factory.
To kickstart the return process, simply give us a call during our phone hours, Monday–Friday, 9:30 a.m.–4 p.m. ET (excluding major US holidays). Reach out to us at 800.245.5676, and we'll assist you with the return shipping label.
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