If you need to return your oars to Concept2 for repair, please follow the instructions below:
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You MUST contact Concept2 or your Concept2 Authorized Oar Distributor for prior authorization before returning your oars for repair.
We will need to know when to expect them. At that time, we will advise you of your shipping options. Quite often, a photograph can be helpful in diagnosing the problem.
- In the box with the oars, please include your name, address, daytime phone or fax number and an explanation of the repair needed. We suggest that you remove and keep the collars.
Here is a link to Oar How to Videos and Information.